Q1) I didn’t add the IP addresses shown on my organisation profile. Where did they come from?
A1) PSI undertook a clean-up of publisher held IP addresses which involved cross matching the data held by over 150 publishers, verifying the data against IANA data and corresponding with individual libraries. The project took 4 years to complete and highlighted the fact that 58% of the IP address data held by publishers was wrong. Many of the IPs listed in theIPregistry are the result of this project although we have received many updates to the original data, from both publishers and libraries, since theIPregistry went live.
Q2) What does the colour coding in theIPregistry mean?
A2) The green colour code in the IP Registry means the IP is verified and correct. Purple coloured IPs are also verified and correct, but the purple colour indicates that the IP is a proxy/remote IP for that organisation. The purple status is used to provide an extra piece of information on the IP Registry. Some organisations will also see amber coloured IPs. These IPs are awaiting verification. We don’t want you to have any ambers, if you see any then they should be turned green if correct or deleted if incorrect.
Q3) TheIPregistry.org is free for libraries, but will theIPregistry start to charge libraries in future?
A3) No. The publishers must pay to receive updates from theIPregistry.org. The publishers who support us are essentially providing this FREE service for libraries.
Q4) Why do I have to use theIPregistry.org to update my IPs with some publishers?
A4) The publishers that have signed up to receive updates from theIPregistry.org are providing this FREE to use service for their customers because they believe that it will facilitate the process of IP updates. Libraries can use the registry to broadcast IP changes to multiple publishers at the click of a button. For libraries that must currently communicate changes to many different vendors (sometimes over 800 vendors!) theIPregistry will greatly reduce the burden. Publishers also hope to reduce the burden on their own staff. Publisher staff must process hundreds of IP address updates every month, they do not have the necessary resources to be able to check and verify these updates, so, without theIPregistry, errors and inconsistencies become the norm rather than the exception.
Q5) I’d like to be able to allocate different IP addresses to different parts of my organisation so that we can have separate agreements with publishers and different parts of the organisation can subscribe to different content. Is this possible?
A5) Yes, we can build a hierarchy and allocate different IPs to different parts of the hierarchy. Organisations can tell us how the hierarchy should be built to reflect the subscriptions they have.
Q6) My organisation has been split into a hierarchy in theIPregistry.org but we only ever subscribe to content as a single entity. Can my IPs be amalgamated to just one organisation?
A6) Yes, we do not require a hierarchy to be created in any particular way. We prefer for the institutions themselves to tell us how they should be displayed and how their subscriptions should be reflected in theIPregistry.
Q7) How do I know which publishers are receiving my updates?
A7) When you log in to your organisation profile, you’ll see a list of all the publishers who are currently receiving your updates via theIPregistry.org. The list is growing and each time you sign-in you will see the latest list.
Q8) How do I add a publisher to my list?
A9) Each time a new publisher signs up to receive updates via theIPregistry they provide us with their list of customers, if you are on the list we add them to your list of publishers and they automatically start to receive your updates along with all of the other publishers on your list. This process has been designed to keep the workload for librarians down to an absolute minimum.
Q9) I’ve submitted changes to theIPregistry.org. Why don’t these changes show on the organisation profile?
A9) All changes are vetted and verified by theIPregistry team. You’ll receive an email to alert you whether the changes have been approved or rejected. Approved changes should be live on theIPregistry within 48 hours of submission. Rejected updates will be followed up by the team also within this timeframe.
Q10) Do I have to provide IP details in a specific format?
A10) TheIPregistry can accept CIDR or whichever format is easiest for our users to supply. We can also accept IPv6 as well as IPv4.
These are questions that have been asked by librarians using theIPregistry.org. If you have questions that aren’t answered here please get in touch with us using [email protected]. You may see your question added to the list.